|
Q:
How many
years has HCS been in the business?
A:
48 years
Q: What
is your Quality Assurance/Control based on?
A:
Caterpillar Inc., Quality Certification
Q:
Does Hillcrest Camshaft have a
Quality Manual?
A:
Yes, unfortunately we are unable to provide
copies of our manual, it is confidential between Hillcrest
Camshaft and Caterpillar. The manual includes topics
of Material Flow Charts, Key Sources, Significant Control
Points, Checklists, Job Descriptions and many other
areas of interest. We would be available to discuss
these topics with you on an individual basis.
Q:
Does Hillcrest Camshaft have written
work procedures and instructions?
A:
Yes
Q: Is
Quality Assurance independent from Production?
A:
Yes
Q:
What system is in place to prevent shipment of defective
products?
A:
To prevent shipment of defective products,
we have a product assessment and conformance auditing
process in place. Each camshaft is visually inspected
and checked with precision measuring tools at all stations
throughout the remanufacturing process. A detailed product
assessment is done by checking 10 percent of finished
products by way of random sampling in our quality control
room. Quality control personnel check and inspect camshafts
in a well lit, environment-free inspection room. The
following equipment is used in the inspection process:
micrometers; hardness testers; surface testers; dial
indicators; calipers; V-blocks; test housings and height
gauges.
Q:
Is adequate Measuring and Test Equipment available to
assure conformance to specifications?
A: Yes
Q:
At what intervals is calibration
of your Measuring and Test Equipment performed?
A:
In-house micrometer calibrations are performed
monthly and certification of all test equipment is performed
by DCI Calibration on a yearly basis.
Q:
Does Hillcrest Camshaft perform inspections on purchased
material?
A:
Yes
Q:
How does Hillcrest Camshaft identify
non-conforming products?
A:
We segregate non-conforming products by tagging
them with red tags and painting the ends of the products
with bright orange paint and storing them away from
conforming products.
Q:
Are inspections performed for
each In-Process operation?
A:
Yes
Q: Are
Final Inspections performed?
A: Yes
Q: Does
Hillcrest Camshaft have systems in place for Corrective
Actions and Preventive Maintenance Programs?
A:
Yes
Q:
What products does Hillcrest Camshaft
remanufacture or sell?
A:
Camshaft, Crankshafts, Cam Followers, Overhaul
Kits, Rocker Arm Shafts, Valve Bridges, Stub Shafts,
EMD Rocker Arm Assemblies, EMD Camshaft Bearings and
Bushing & EMD Crankshaft Bearings.
^
back to top
|
